Our Return Policy
- You may return most stock items within 30 days of delivery for a full refund.
- We will pay return shipping cost if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise the customer is responsible for the initial shipping cost and all return shipping costs. No credits are issued on shipping costs.
- All returned items must be re-packed and returned in their original packaging for protection. Packages being returned should be insured by you for your protection.
- You should expect to receive your refund within four weeks of giving your package to the return shipper, however in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5-10 business days), the time it takes us to process your return once we receive it (3-5 business days), and the time it takes your bank to process our refund request (5-10 business days).
- Returned merchandise received damaged will not be credited.
- Absolutely no returns accepted on custom order displays including orders with imprinting or graphics unless the item is incorrect as a result of an error on our end.
- We'll notify you via e-mail of your refund once we've received and processed the returned item.